Legal

Privacy Policy

Last updated: July 14, 2026

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account — a unique account created for You to access our Service or parts of our Service.
  • Affiliate — an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
  • Company — (referred to as either "the Company," "We," "Us," or "Our" in this Agreement) refers to The Detail Protective Services, Inc. (entity number 5198785), 42600 Cook Street Suite 204, Palm Desert, CA 92211.
  • Cookies — small files that are placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country — California, United States.
  • Device — any device that can access the Service such as a computer, a cell phone, or a digital tablet.
  • Personal Data — any information that relates to an identified or identifiable individual.
  • Service — refers to the Website.
  • Service Provider — a natural or legal person who processes data on behalf of the Company to perform a service on the Company's behalf.
  • Third-party Social Media Service — any services or content (including data, information, products, or services) provided by a third party that may be displayed, included, or made available by the Service.
  • Usage Data — data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website — refers to The Detail Protective Services, accessible from https://thedetailppo.com and any related subdomains.
  • You — the individual accessing or using the Service, or the company, or other legal entity on behalf of which that individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

  • Personal Data — While using Our Service, We may ask You to provide certain personally identifiable information that can be used to contact or identify You, including but not limited to: email address, first name and last name, phone number, and company name. We collect this information when You request a quote, submit a service request form, subscribe to our email list, register for training courses, or contact us through our website.
  • Usage Data — Usage Data is collected automatically and may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. We collect Usage Data when You access or use the Service through cookies and similar tracking technologies.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service — including to monitor the usage of the Service.
  • To manage Your Account — to manage Your registration as a user of the Service.
  • For the performance of a contract — the development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Service.
  • To contact You — by email, telephone, or other forms of communication regarding updates or informational communications related to the functionalities, products, contracted services, security alerts, or notices.
  • To provide You with news, special offers, and general information — about the goods, services, and events which we offer that are similar to those that you have already purchased or enquired about, where You have consented to receive such communications.
  • To manage Your requests — to attend to and manage Your requests to Us for service requests, quotes, and training enrollment.
  • For business transfers — We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets.
  • For other purposes — We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Service, products, services, marketing, and your experience.

Sharing Your Personal Data

We may process or share Your Personal Data with service providers who perform services on Our behalf, such as hosting, analytics, and email delivery providers. We may also disclose Your information where required by law or in response to a valid legal request. We do not sell or rent Your Personal Data to third parties for their marketing purposes.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy and to fulfill legal, accounting, or reporting requirements. We will retain Usage Data for internal analysis purposes and to improve the quality of our Service.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. Tracking technologies used may include beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. Technologies include:

  • Cookies or Browser Cookies — A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. If You do not accept Cookies, You may not be able to use some parts of our Service.
  • Web Beacons — Small files or graphics that allow a website or third party to count Users who have visited that page and to track usage patterns. We use web beacons to understand whether a page has been visited and to deliver more relevant content.
  • Flash Cookies — Small data files stored on Your Device that allow Us to store information about Your use of the Service across multiple devices and sessions.

You can manage Your Cookie preferences through the cookie notification displayed on Our Website and through Your browser settings. For more detail, see Our Cookie Notice.

Security of Your Personal Data

As a licensed security firm, protecting information is central to Our operations. The security of Your Personal Data is important to Us, and We strive to use commercially acceptable means to protect it. We implement reasonable technical, physical, and administrative safeguards designed to protect Your Personal Data. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and We cannot guarantee absolute security.

California Privacy Rights (CCPA / CPRA)

If You are a California resident, You have certain rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

  • The right to know — You have the right to request disclosure of the categories of Personal Data We collect, the sources, the business or commercial purpose for collecting, and the third parties to whom We disclose it.
  • The right to access — You may request a copy of the Personal Data We hold about You.
  • The right to correct — You may request that We correct inaccurate Personal Data We hold about You.
  • The right to delete — You may request that We delete Your Personal Data, subject to certain legal exceptions.
  • The right to opt out of sale or sharing — We do not sell Your Personal Data. You have the right to opt out of any future "sale" or "sharing" of Your Personal Data as defined under California law.
  • The right to non-discrimination — We will not discriminate against You for exercising any of Your privacy rights.

To exercise any of these rights, please contact Us using the information provided in the "Contact Us" section below. We will verify Your identity before responding to Your request and will respond within the timeframes required by California law.

Do Not Track Signals

Some browsers offer a "Do Not Track" feature. Our Service does not currently respond to "Do Not Track" signals, but we honor the Cookie preferences You set through Our cookie notification and Your browser settings.

Children's Privacy

Our Service and website are not directed to individuals under the age of 18, and We do not knowingly collect Personal Data from children. If You are a parent or guardian and believe Your child has provided Us with Personal Data, please contact Us so We can promptly delete such information and opt the child out of further communications.

Other Laws (GDPR and Other Regions)

If You are a resident of the European Economic Area (EEA) or other jurisdictions with similar privacy laws, You may have rights regarding access, rectification, erasure, restriction of processing, data portability, and objection. The legal bases on which We rely to process Your Personal Data include consent, performance of a contract, compliance with a legal obligation, and Our legitimate business interests. For any questions regarding Your rights under the GDPR, please contact Us using the information below.

Your Privacy Rights in General

Regardless of where You live, You may at any time request access to, correction of, or deletion of Your Personal Data by contacting Us. We will respond to Your request in accordance with applicable law.

Changes to This Privacy Policy

We may update Our Privacy Policy from time to time. We will let You know about any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.

Contact Us

If You have any questions about this Privacy Policy, You can contact Us:

  • By visiting this page on our website — https://thedetailppo.com/privacy-policy
  • By phone — (760) 422.5410 (office) / (760) 422.3005 (24-Hour Dispatch Center)
  • By mail — The Detail Protective Services, Inc., 42600 Cook Street Suite 204, Palm Desert, CA 92211
  • Licensing — California Private Patrol Operator: PPO 121616
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