Client Portal
See Your Security Program in Real Time
The TDPS Client Portal gives you live, 24/7 visibility into the security program protecting your property — incident reports the moment they're filed, vehicle safelist control, AI-assisted documentation, and direct secure messaging with your security team.
No other regional security firm gives you this level of transparency.
Most security companies hand you a paper report at the end of the month and a phone number for problems. We built a portal that puts you inside the operation — so you always know exactly what's happening on your property, the moment it happens.
Real-Time Visibility Into Every Incident
The moment an officer files a report, it appears in your portal — no waiting for a weekly email summary or a phone call. Review incident narratives, evidence photos, and patrol logs the instant they're submitted, with full status tracking from Pending to Completed.
- Instant report delivery the moment an officer submits
- Evidence photos, narratives, and patrol logs in one place
- Priority, status, and due-date tracking at a glance
- Branded PDF export for your records or insurance filings
TDPS260041
Patrol — Main Gate Round
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Incident — Parking L3
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Noise Complaint — Bldg 7
Vehicle Safelist Control Without the Phone Calls
Register resident, guest, and contractor vehicles directly through the portal. Your security team sees the approved safelist in real time on patrol, so authorized vehicles pass through and unauthorized ones get flagged — all managed by you, without emailing a spreadsheet.
- Self-service registration for residents, guests & contractors
- Automatic expiration for temporary guest and contractor passes
- Live sync to officers on patrol — no stale spreadsheets
- Full vehicle history per property, exportable anytime
Tesla Model 3
Resident
Ford F-150
Guest
Honda Civic
Resident
Faster, More Accurate Reports With AI Assistance
Our officers draft incident narratives with AI-assisted tools that structure observations, clarify timelines, and catch missing details before submission. You receive cleaner, more complete reports — and your officers spend less time on paperwork and more time on post.
- AI-assisted narrative drafting for clarity and completeness
- Automatic structuring of observations and timelines
- BSIS-compliant formatting built into every report
- Officers back on post faster, reports filed sooner
Officer input:
"Responded to noise complaint at bldg 7. Resident advised. Situation resolved."
AI-structured narrative:
At approximately 2245 hours, Officer responded to a noise complaint at Building 7. Upon arrival, the resident was contacted and advised of the complaint. The resident complied and the situation was resolved without further incident.
Direct, Documented Communication With Your Team
Message your security team directly through the portal — every conversation is documented and tied to your account. Share documents, ask questions, and resolve concerns without relying on personal phone numbers or lost email threads.
- Threaded conversations tied to your property and account
- Document sharing with confidentiality controls
- Full message history — nothing lost to personal inboxes
- Priority routing for urgent concerns
Can we add a temporary guest vehicle for this weekend?
Of course — you can register it directly in the Safelist tab and it'll auto-expire Monday morning.
Perfect, done. Thank you!
Experience the Portal Yourself
Request a live demo and we'll walk you through the client portal with your property's needs in mind — from real-time incident reports to vehicle safelist management.