PALM DESERT OFFICE: (760) 422.5410ㅤ| ㅤ24/H Dispatch Ctr: (760) 422.3005
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PALM DESERT OFFICE: (760) 422.5410ㅤ| ㅤ24/H Dispatch Ctr: (760) 422.3005
THE TECHNOLOGY THAT SETS US APART
1. 10-8 Systems
At The Detail Protective Services, our mission is to provide our Clients with the best service possible. We believe our mission goes beyond traditional security services and encompasses a wide variety of elements fundamental to the daily operations of our Clients. That is why we have partnered with 10-8 Systems and integrated their unique computer aided dispatch system into our operations.
BUILT TO SAVE LIVES. Created by emergency responders who understand the difficulties of working with outdated software solutions. 10-8 Systems includes computer-aided dispatch, record management systems, mobile data options, integrated radio options, cameras, etc.
A Modernized Computer Aided Dispatch System
10-8 Systems’ computer-aided dispatch software brings all the latest technologies together to support public safety agencies with computer-aided dispatch software that modern agencies need to succeed.
✔ AGENCYLINK™ & COMPUTER AIDED DISPATCH
AgencyLink™ is a revolutionary new way to keep your Computer Aided Dispatch System connected not only with your own staff, but all the public service agencies you work with.
✔ RESPONSE REQUESTS
With AgencyLink™, partnering agencies can send response requests without having to pick up the phone. These requests are directly added to the CAD System via an easy-to-use web portal. From this portal, agencies can share update and even cancel requests.
✔ RESPONSE TRACKING
The requesting agency can see the status of their request through the CAD system, including which police units are assigned and their status. The agency can also see all of their previous requests and the outcome of those responses.
✔ CONTROLLED ACCESS
Client portal accounts are managed by the public safety agency using 10-8 Systems’ computer aided dispatch software. Additional accounts can be added or revoked at any time for the Client. Clients are able to view daily activity reports, incident reports, citations, and control parking permits all through their individual Client portal.
✔ COMMUNICATION
Giving critical information over the phone easily ends in mistakes, such as wrong locations or call types. With information being directly inputted by the requesting agency, the chances for mistakes are slim to none.
✔ FULL RECORDS MANAGEMENT SYSTEM
Our software is a cloud-based and easy to use RMS software that reduces records management issues and enhances workflow. This system also enables law enforcement and security agencies to easily access information from the web based database from any device with proper credentials.
2. BODY-WORN CAMERA SYSTEMS
All patrol officers within our agency are equipped with Body Worn Camera Systems in order to capture critical evidence when moments count in the field. Body Worn Camera Systems are worn at chest level and capture a general perspective, within line of sight, from that angle. Upon activation, both audio and video will turn on with a buffer period that captures the previous 30 seconds of footage prior to activation. This feature is designed to capture incidents that occur suddenly when the officer doesn’t immediately activate the camera.
Ultimately, footage from body-worn cameras helps ensure accountability for both our officers and members of the public. Body-worn cameras tend to alter behavior for the better — people interacting with officers are less likely to use “vulgarity, threats, or other behaviors that may be criminal in nature. Overall, body-worn cameras can work as a kind of peace-keeping device and de-escalation tool all on its own, deterring a potential troublemaker from persisting in any disruptive actions. This keeps both our officers and the people and spaces we are assigned to protect safe.
✔ RETINA HD VIDEO AND DUAL AUDIO CHANNELS
✔ WI-FI & BLUETOOTH CONNECTIVITY
✔ PRE-EVENT BUFFER
✔ UNMATCHED DURABILITY
✔ FULL-SHIFT BATTERY
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California Private Patrol Operator: PPO 121616
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